Shipping Policy
Thank you for shopping at Eastacc. Please take a moment to review our shipping terms and conditions.
Processing Time:
- Orders are processed within 1-3 business days after they are placed. This includes order verification, quality checks, and packaging. The cutoff time for processing orders each day is 5 PM Eastern Time. We do not support shipping to multiple addresses in a single order.
- During peak periods, processing times may be extended.
- If your order has a tracking number assigned, it means your order has been processed and is now in transit.
- If there are any significant delays, we will notify you via email or telephone.
Transit Time:
- Transit Time: 1-7 business days. Please note that delivery delays may occasionally occur due to unforeseen circumstances.
- Shipping time refers to the duration it takes for items to travel from our fulfillment center to your delivery address. To ensure a great shopping experience, all orders use standard shipping.
- Therefore, you may receive your package within 2-18 days. We use this timeframe as a precaution to ensure your order delivers in time, but in most cases, orders arrive well before the maximum time frame.
Shipping Rates & Delivery Estimates:
- Shipping Area: United States
- Shipping Fee: $3.50
Shipment Confirmation & Order Tracking:
- Once your order has shipped, you will receive a shipment confirmation email with your tracking number.
- Tracking information will be active within 24 hours.
Loss and Damages:
- If you have not received your package after the maximum shipping time, please contact us at contact@eastacc.com, and we will assist with a replacement.
- Please take a photo of the damaged package as evidence and refuse to accept it. Send the photo to our customer service at contact@eastacc.com, and we will arrange for a replacement.
Tax:
- We do not collect tax on any orders.
Contact Us:
- Email: contact@eastacc.com
- Phone: 936-383-4815
- Address: 2314 Far Hills Ave, Dayton, Ohio 45419
Thank you for choosing Eastacc. We appreciate your support and are committed to providing the best service!